Refund policy

If your product arrives with a physical defect that affects its intended use, you may request a refund within seven (7) days of receiving your order. Upon approval, we will issue a refund of the product purchase price to your original payment method within five (5) business days.

To request a refund, please contact us at info@airprofragrance.com with your order number and clear photo evidence of the defect.

Please note:

• Shipping and handling fees from the original order are non-refundable.
• Refund requests received more than seven (7) days after the date of delivery will not be eligible.

We do not provide refunds for the following:

• Products that show visible signs of use, wear, or handling beyond initial inspection.
• Damage caused by misuse, improper installation, exposure to heat or direct sunlight, or accidental breakage after delivery.

If you are unhappy with your product for any other reason, please reach out to us at info@airprofragrance.com. We value your experience and will do our best to make it right.